Frequently Asked Questions

Everything you need to know about renting with GSLA PDX.

What is the minimum and maximum age required to rent a vehicle?
Renters must be 21 years or older.
Is there a required interval between bookings?
Yes, there is a 3-hour buffer required between the end of one rental and the start of the next.
Do you offer any discounts or promotions?
Yes! After your first rental, you’ll receive 10% off your next rental. Check our "Cars" page for current seasonal promotions.
Is a security deposit required?
Yes, though it varies from car to car. The specific amount for each vehicle is visible on the checkout page.
What is the shortest and longest rental duration allowed?
shortest rental: 24 hours. Longest rental: 3 months.
How are sales tax, coupons, and additional fees applied?
All charges are applied in accordance with local sales tax laws. Coupons can be applied during the checkout process.
How many miles are included with the rental?
Each rental includes 200 miles per day. Additional mileage cost varies depending on the car and will be clearly visible on the checkout page.
What are your standard business hours?
Our regular hours are 7:00 AM to 10:00 PM, daily. However, on special request with advance notification, we can serve beyond regular business hours!
What delivery locations do you offer, and what are the fees?
We offer delivery to PDX Airport, Portland Downtown, Hillsboro, Beaverton, and more. Home delivery is available within 25 miles of Hillsboro. Fees vary by location and are calculated at checkout.
Do you allow pick-ups and returns outside business hours?
Yes, after-hours pick-up and return may be allowed with prior arrangement. Please contact us to discuss your specific needs.
What are the penalties for smoking in the vehicle?
Absolutely NO smoking of any kind. Evidence of smoking will result in a $200 cleaning fee.
is there a cost for an additional driver?
There is no additional cost for an extra driver!
Are there any cleaning fees?
Cleaning fees are based on the condition of the vehicle at return:
• Moderate Cleaning – $25 (mud, sand, small spills, etc.)
• Heavy Cleaning – $75 (stains, strong odors, etc.)
• Severe Cleaning – $150 (full detailing required)
• Pet Hair Removal – $150

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